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This is an important update for all agents who offer Cigna Medicare Advantage products to their customers.

Yesterday we sent a message that incorrectly communicated a 30-day Special Election Period (SEP) was in effect through 4/12/2020 in response to President Trump’s novel coronavirus disease (COVID-19) Emergency Declaration. As a result, we are formally retracting our initial communication.

At this time, there is no SEP in effect that applies to the COVID-19 Emergency Declaration. Customers who qualify for a SEP, as outlined in Medicare’s enrollment guidance, are still able to elect a plan or change their current plan elections.

Our sincerest apologies for the misinformation we provided yesterday and for the confusion it caused. The COVID-19 situation is fluid and as changes arise, we will do our best to keep you informed.

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