Getting The New Shingles Vaccine – Prepare For Sticker Shock

Getting The New Shingles Vaccine – Prepare For Sticker Shock

Insurance agents and their Medicare clients tend to think that since the flu shot is free on Medicare, the shingles vaccine will be also.  Spoiler alert:  it isn’t.  You’ll feel the pain of the shot more in your wallet, than in your arm.  Head off...
AEP and OEP Are Not What Your Clients Think They Are

AEP and OEP Are Not What Your Clients Think They Are

Insurance agents often get caught up in the industry jargon and forget that our clients don’t understand what all the acronyms mean.  In general, steer away from jargon.  If you use the word AEP with your clients, they may ask for the definition, but the literal...
Low Income Clients = Complaints

Low Income Clients = Complaints

If you’ve wondered why Dual Special Needs plans are expanding so rapidly, let me tell you in one word: MONEY. CMS reimbursement rates on DSNP are much higher than MAPD plans and carriers are rushing to expand their DSNP offerings. If you don’t sell these...
You Are Not 5 Stars (And Neither Am I)

You Are Not 5 Stars (And Neither Am I)

I recently was harassed by my kids for not giving the Uber driver a 5 star rating.  I gave him a 4, which I thought was inflated, but acceptable.  He didn’t offer me water, a phone charger, breath mints or any conversation at all. All the other drivers seem to go...
Data Breach Ends Agency’s Contract: Don’t Let This Happen To You

Data Breach Ends Agency’s Contract: Don’t Let This Happen To You

A large agency we work with was the victim of a White Hat Hacker (WHH).  The hacker didn’t sell the client data on the black market, he didn’t abuse the data at all. He hacks into vulnerable systems to alert companies to their security weaknesses so they...